The shortcut to happy customers.

Zendesk makes support, sales, and customer engagement software for everyone. It’s quick to implement, easy to use, and scales to fit your needs. With Zendesk, it takes hours — not weeks — to get up and running.

Feature updates

This is What’s New

Check out the new features that keep you five steps ahead through rapid change.

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Research

Small businesses face large challenges

Learn how more than 13,000 small and mid-sized businesses worldwide have been able to meet the unique challenges of 2020.

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Our diversity commitment

We can't be silent

How Zendesk is standing with our Black employees against racism and bias.

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Thank you machine

Go on, spread gratitude

Send a personalized thank you to your colleague, customer, or socially distanced friend. It beats any e-card.

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세미나 및 이벤트 정보

지금 바로 시도할 수 있는 Zendesk 활용팁이 가득

각종 세미나에서는 CX 및 고객 서비스 동향 및 최신 정보뿐만 아니라, 다양한 제품 관련 데모 및 유용한 팁을 제공하고 있습니다.

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고객 서비스 트렌드

딥러닝과 머신러닝의 비교 : 차이점을 이해하는 간단한 방법

AI 혁신의 두가지 개념, 머신러닝과 딥러닝의 주된 개념은 무엇일까요? 그 둘은 정확히 어떻게 다르며 고객 서비스에 어떤 의미가 있을까요?

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Virtual Event

Zendesk Roadshow UK & Ireland

The Zendesk Roadshow is back, hosted in collaboration with MyCustomer and Computerworld, we invite you to join us to learn how the customer landscape is changing and discover the approach our customers are taking.

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Virtual Event

Zendesk Morning Show

Frisch aufgebrüht: reibungslose Kundenerlebnisse. In einer Welt, in der Business nicht mehr Business as usual ist, servieren wir Branchenthemen und Zendesk Insights frisch auf den Frühstückstisch. Die wichtigsten Updates für Sie - in 15 Minuten.

Jetzt ansehen

Virtual Event

Zendesk Morning Show

Dans un monde où l'incertitude règne, nous vous partageons fraîchement les challenges relevés par plusieurs industries ainsi que la vision actuelle de Zendesk. Rejoignez-nous pour rester au courant des dernières tendances.

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Connect with speed and flexibility

Support
Sales
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Product screenshot: Support

Support

Support your community

Your customers and employees want to talk to you—make it easy for them. Our support products are flexible and empower you to assist people when they need you most. Conversations flow seamlessly across all channels, leading to greater productivity and satisfaction all around.

Empower your employees

Employees want to be informed and connected. With our internal helpdesk solution, you can create consumer-like experiences for your employees that are easy, reliable, and productive.

Photo: Customer support
Photo: Sales
Product screenshot: Sell

Sales

Win prospects over

Turn conversations into conversions. Our sales management tools are designed to enhance productivity and pipeline visibility for sales teams so they can focus on the prospect, not the process.

“By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience.”

- Simon Rodrigue, Senior Vice President and Chief Digital Officer

Photo: Sales

The best customer experiences are built with Zendesk

Learn from the best—our customers

Build with, on, and beyond

Build your own solution with Zendesk Sunshine, the open and flexible CRM platform. Sunshine is built on AWS and lets you seamlessly connect and understand all your customer data—wherever it lives. It’s fast, agile, and powerful enough to customize for a changing world.

Build conversational experiences

Messaging is open for business. Deliver proactive support and chatbots in your apps and on every channel with Sunshine Conversations, Zendesk’s new messaging platform.

Learn more
Photo: Customer Experience
Photo: Customer Experience
Photo: Customer Experience

The best customer experiences are built with Zendesk

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